FREQUENTLY ASKED QUESTIONS
Can't find what you're looking for? Reach out through our Contact Portal — we're here to help.
Getting Started
What is AktionFilmAi?+
AktionFilmAi is an AI-powered platform for creating cinematic action sequences. Think Hollywood-grade stunts, VFX, and fight choreography — accessible to indie filmmakers, content creators, and studios alike.
How do I create an account?+
Go to aktionfilmai.com/start for free AI film courses, or aktionfilmai.com/login and sign up with your email. New accounts get free credits that never expire — no card needed.
When does the platform launch?+
Doors are open for Wave 2 beta. Grab a credit pack or start free on /start. Contests and community live on studioaction.io.
Passes & Membership
What are passes?+
Passes are your entry ticket to AktionFilmAi. When you buy a pass, you're assigned a wave number. Access opens in wave order starting at launch.
What's included with a pass?+
Each pass tier includes different levels of access to the AI canvas, rendering credits, and community features. Check the passes page for current tier details.
Can I upgrade my pass later?+
Yes — you can upgrade your pass tier at any time. The difference in price is prorated. Contact our membership team for help.
How do refunds work?+
Refund eligibility depends on your pass tier and usage. Please review our Terms of Service for the full refund policy, or contact support.
Content & Usage
What can I create with AktionFilmAi?+
Action sequences, fight choreography, stunt previsualization, VFX concepts, and cinematic scenes. The platform is designed for filmmakers and creators making action content.
Are there content restrictions?+
Yes. Our content policy prohibits certain categories including real-world violence depiction, non-consensual intimate imagery, content involving minors, and other harmful content. Review our full policies for details.
Who owns the content I create?+
You retain rights to your creative output, subject to our Terms of Service. See the Terms for full details on intellectual property and licensing.
What happens if my content is removed?+
If content is removed for a policy violation, you'll receive a notification explaining why. You can appeal the decision through our contact portal.
Privacy & Data Rights
What data do you collect?+
We collect information you provide (name, email, payment info) and usage data (how you interact with the platform). We do not sell your personal information. See our Privacy Policy for full details.
How do I request my data or delete my account?+
You can submit a Data Subject Access Request (DSAR) through our contact portal. We respond within 45 days (CCPA) or 30 days (GDPR).
How do I opt out of data sharing?+
California residents can opt out of the sale or sharing of personal information via our contact portal. We honor Global Privacy Control signals.
Do you use biometric data?+
If our AI processes face or body data in your content, we collect informed consent first via our BIPA consent flow. You can revoke consent or request deletion at any time.
Safety & Reporting
How do I report harmful content?+
Use our contact portal to report content. For NCII (non-consensual intimate imagery) or child safety concerns, we respond within 48 hours as required by law.
What is the TAKE IT DOWN Act?+
The TAKE IT DOWN Act requires platforms to remove non-consensual intimate imagery (including AI-generated deepfakes) within 48 hours of a valid report. We comply fully with this law.
How do I submit a DMCA takedown notice?+
Submit a DMCA notice through our contact portal with the URLs of the infringing content and a description of the original work.
Contests & Community
What is Aktion Hero?+
Aktion Hero is our contest program with monthly themed challenges, weekly quests, a December showdown, and a January awards show. Open to all pass holders.
How do I enter a contest?+
Visit the contest page to see current themes and submission guidelines. Entries are submitted through the platform.
What is StudioAction.io?+
StudioAction.io is our community and competition site — the social hub for the AktionFilmAi ecosystem. Contests, voting, and community interaction happen there.
Press & Business
I'm a journalist — how do I get press info?+
Submit a press inquiry through our contact portal with details about your outlet and story. Our communications team responds within 1–2 business days.
How do I explore sponsorship or partnership opportunities?+
We're open to sponsorship and partnership conversations. Reach out through the contact portal.
Technical & Support
Something isn't working — how do I get help?+
Submit a support request through our contact portal. Include details about what happened, what browser you're using, and any error messages you see.
What browsers are supported?+
AktionFilmAi works best on the latest versions of Chrome, Firefox, Safari, and Edge. Mobile browsers are supported but the desktop experience is recommended for creation work.
STILL HAVE QUESTIONS?
Our team is ready to help. Choose the topic that fits best and we'll get back to you.
CONTACT US